DG HR and PMO are pleased to announce that the new information and support portal for pensioners is now available.
This user-friendly platform replaces the Staff Matters and Retirees’ Welcome pages and it is available to all pensioners. It gives you quick access to the IT tools you use most – like SYSPER Post Activity, JSIS online or MyPMO – and informs you about relevant news and updates.
👉 Access the new portal here: https://digit.service-now.com/asc
You can also access the new portal via MyRemote, which you already know. A separate access entitled ‘Pensioners’ Portal’ is now available in the MyRemote menu. However, we advise you to use the link above instead and add it to your favourites, this will make it easier and faster for you to access the new portal.
To help you get started, a step-by-step Pensioners’ Portal Guide with explanations and screenshots in English and French – is in preparation and will be shared soon via a future PMO newsletter.
In the meantime, to make the transition smooth, tthe Staff Matters and Retirees’ Welcome pages will remain available until the end of August 2025.
You can continue to use them and contact DG HR and PMO services as you have done so far.
However, we kindly invite and encourage you to start using the new Pensioners’ Portal right away.
Did you miss the webinars where we demonstrated the new portal and its features? Don’t worry.
You can still watch the recordings for one year: